Vinted Members Share Frustration About Size Changes
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
This online marketplace has revised its size classifications for women's and children's garments failing to inform all users about the change.
Online Platforms Response
Countless users and merchants are expressing on platforms claiming that product pages now present an altered size classification than originally posted as a result of the reclassification.
The company said the revised method more closely matches other platforms.
The platform has recommended to examine their items and update the measurements by hand where appropriate, causing user dissatisfaction.
Size Classification Updates
Earlier, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size used to be a 12 but is now a UK 16-18.
User Experiences
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, based in Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Necessary Adjustments
Charlotte Lunn, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential following partial earnings loss," she said.
Platform Context
The platform boasts over 100 million users, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: last year, Vinted reversed a change to its shipping options following member complaints.
